Reviews

December 1, 2021

Peace of Mind

"I was traveling back to Minnesota from Thanksgiving in Nebraska. I was driving through the night and my alternator went out and my battery wasn't charging. I pulled over on the Marne exit and my truck died completely on a Saturday night at 10pm and very dark outside with nothing in sight (no gas station, etc). I tried my Geico Roadside and wasn't having any luck. Happened to google towing near me and 2nd Street Repair popped up and was only about 10-15 minutes away. I called and Scott picked up and talked me through where I was and what was wrong with my pickup. Then, Scott offered to give me a tow into town and change my alternator and charge my battery. Also, he called around to set me up with a hotel room for the night. Scott was very helpful and provided peace of mind in a scary, stressful situation. Also, Scott was able to get my pickup ready to go by 10am Sunday morning! He dropped me off at the hotel and picked me up as well. This was one of the best customer service experiences I have ever encountered. Scott is very knowledgeable and my pickup breaking down couldn't have worked out any better through Scott."
August 25, 2021

Postdoc/Faculty

"Engine light came on (ignition coil problem) on I80E between Neola and Walnut. Scott was the only 1 of the few I called nearby, to give me useful advice and directions to get to his repair shop (which is huge by the way!) safely. He absolutely went out of his way to source spares, replace what was needed at a really affordable cost, and called up a motel in town for me to spend the night. He worked on the car and delivered it back to me at the motel late into the night just so I could be off by dawn. I cannot express how appreciative and grateful I am of his kindness, generosity of time and energy to helping me out. While many may take for granted the ease of getting help in an unknown area of the US, people like me (non-white and foreigner) are considerably more wary. Certainly wish there are, and that I do get to meet, more people like Scott. Man's a star: whoever can go to Atlantic to get their vehicles sorted, or just to support his local business, do it! Also he has an adorable black kitty called Smoke who seems to deftly handle the front office when needed! If that doesn't seal the deal for you, your loss."
July 23, 2021

"2nd Street Repair really came in clutch. We were on a cross country trip and broke down on I-80. Helped us out right away the next morning and got us on the road again by noon! Excellent service. Definitely recommend "
July 23, 2021

Quick & efficient

"We were stranded just off the interstate and received help 20 minutes faster than estimated. A great service!"
June 18, 2020

"We broke down on the interstate and Scott from 2nd St Repair was there in no time to tow us to Atlantic. Scott gave us a ride to a motel and the next morning we were on the road again. Thanks Scott for your excellent service. Highly Recommend! "