Reviews
December 1, 2021
Peace of Mind
"I was traveling back to Minnesota from Thanksgiving in Nebraska. I was driving through the night and my alternator went out and my battery wasn't charging. I pulled over on the Marne exit and my truck died completely on a Saturday night at 10pm and very dark outside with nothing in sight (no gas station, etc). I tried my Geico Roadside and wasn't having any luck. Happened to google towing near me and 2nd Street Repair popped up and was only about 10-15 minutes away. I called and Scott picked up and talked me through where I was and what was wrong with my pickup. Then, Scott offered to give me a tow into town and change my alternator and charge my battery. Also, he called around to set me up with a hotel room for the night. Scott was very helpful and provided peace of mind in a scary, stressful situation. Also, Scott was able to get my pickup ready to go by 10am Sunday morning! He dropped me off at the hotel and picked me up as well. This was one of the best customer service experiences I have ever encountered. Scott is very knowledgeable and my pickup breaking down couldn't have worked out any better through Scott."
October 22, 2021
"I would highly recommend them. They picked me up and fixed my wheel bearing in record time. Thank you Scott and crew!!!"
August 30, 2021
"We were on a cross country RV trip in our new motorhome and had a rear tire blowout. Technician at Second Street dropped what he was doing and fixed our tire that had a screw in it. very reasonable price and fast service. Thanks again guys you saved our trip."
August 25, 2021
Postdoc/Faculty
"Engine light came on (ignition coil problem) on I80E between Neola and Walnut. Scott was the only 1 of the few I called nearby, to give me useful advice and directions to get to his repair shop (which is huge by the way!) safely. He absolutely went out of his way to source spares, replace what was needed at a really affordable cost, and called up a motel in town for me to spend the night. He worked on the car and delivered it back to me at the motel late into the night just so I could be off by dawn. I cannot express how appreciative and grateful I am of his kindness, generosity of time and energy to helping me out. While many may take for granted the ease of getting help in an unknown area of the US, people like me (non-white and foreigner) are considerably more wary. Certainly wish there are, and that I do get to meet, more people like Scott. Man's a star: whoever can go to Atlantic to get their vehicles sorted, or just to support his local business, do it! Also he has an adorable black kitty called Smoke who seems to deftly handle the front office when needed! If that doesn't seal the deal for you, your loss."
July 24, 2021
"They did a great job fixing my Transmission on my truck and a resemble price ."